Welcome to our FAQs page! We’re here to answer frequently asked questions you might have about our products and services. Whether you’re a first-time customer or a returning shopper, we want to make sure you have all the information you need to feel confident in your purchase. From sizing and shipping to returns and exchanges, we’ve got you covered. So sit back, relax, and let us help you navigate your way to the perfect beachy wardrobe.
Welcome to our Ordering FAQs! Here you will find all the information you need to know about our ordering process, from start to finish. We want to make sure you have a smooth and stress-free experience when placing your order with us. If you can’t find an answer to your question here, please don’t hesitate to contact us and we’ll be happy to assist you.
As a result of us processing orders quickly, we will do our best to accommodate any changes or cancellations but cannot guarantee cancelation. Please contact our customer service team as soon as possible to request a change or cancellation.
We accept all major credit cards, PayPal, and Apple Pay.
We provide a sizing chart for each item on our website. Please refer to the chart and measure yourself carefully before placing your order.
We do not currently offer in-person pickup, but we offer fast and affordable shipping options.
After your order is placed, our team gets to work immediately to fulfill your order. We begin by making your merchandise, ensuring that each item is crafted with care and attention to detail.
The production time for our merchandise varies depending on the specific item, but we typically aim to have your order ready to ship within 2-3 business days.
While we take great care to ensure that your order arrives in perfect condition, accidents can happen during shipping. If your order arrives damaged or defective, please contact our customer service team right away and we will work to resolve the issue.
Welcome to our frequently asked questions section! Here, we’ve gathered some of the most common inquiries we receive from our customers. From placing an order to receiving your items, we want to make sure that you have all the information you need to make your shopping experience with us as smooth and enjoyable as possible. So take a look through these frequently asked questions, and if you still have questions, don’t hesitate to reach out to our customer service team for assistance.
Naples Clothing Company is a local business that specializes in providing beach-inspired clothing and accessories. Our products are designed to capture the essence of the Southwest Florida lifestyle, with a focus on quality, comfort, and style.
We offer a wide range of clothing options for men, women, and kids, including t-shirts, tank tops, hoodies, shorts, hats, and more. All of our products feature unique designs that showcase the beauty and charm of the Naples area.
Placing an order is easy! Simply browse our online store and add your desired items to your cart. Once you’re ready to checkout, follow the prompts to enter your shipping and payment information. We accept all major credit cards and offer secure checkout for your peace of mind.
We strive to process all orders as quickly as possible, typically within 3-7 business days. Shipping times may vary depending on your location, but we always provide tracking information so you can keep an eye on your package.
We want you to be completely satisfied with your purchase! If for any reason you’re not happy with your order, you may return it within 15 days for a full refund or exchange. An exchange is offered for up to 30 days. Please see our Returns & Exchanges page for more information.
You can reach us by phone, email, or through our online contact form. We’re always happy to answer any questions you may have about our products or services.
Once your order has been shipped, we will send you a tracking number via email. You can use this tracking number to track your order on our website or the carrier’s website.
If you are not satisfied with the quality we will replace it.
We offer fast shipping solutions and help making returns a breeze.
Contact Us anytime online via our chat or contact page.
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